Return Policy
Last updated July 2026
Because these are food products, our return policy works a little differently than a typical retail store.
Opened Jars
For hygiene reasons, opened food items can't be returned. If there's a genuine problem with the product itself, quality issue, spoilage, or damage, contact us and we'll make it right regardless of whether the jar has been opened.
Damaged in Transit
Send a photo within 48 hours of delivery and we'll send a replacement or issue a refund for that item, no questions asked.
Wrong Item Received
Let us know within 7 days of delivery and we'll ship the correct item and arrange return of the incorrect one at our cost.
Refund Timelines
Approved refunds are processed within 5 to 7 business days back to your original payment method. Cash on Delivery orders are refunded via bank transfer or store credit.
Unopened, Unwanted Items
If you change your mind before an order ships, contact us within 2 hours of ordering and we'll cancel it before packing begins.